Job Detail

Job Description

Key Responsibilities:

• Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availability with the shortest release period.
• Manage the supplier account by ensuring to get the best rate and allotments and negotiating preferred agreements as well as support supplier with any issues related to payment, rates, etc.
• Set targets with suppliers based on accounts management.
• Run allotment utilization reports, monitor current availability and adjust the allotment as required.
• Convert 3rd parties into direct business to gain more market on the specific territories.
• Liaise with the Data Entry team for any queries related to contracts or system issues.
• Support the Operations team for any overbooking, for booking related issues or other queries. Build relationship with suppliers by attending to some travel markets; get a better knowledge of their products and the market needs.
• Introduce WebBeds to new suppliers.
• Promote the use of extranet system among suppliers to encourage them to update directly any changes.
• Ensure Directconnect rates are open and updated year round.
• Build market intelligence from Sales feedback and 3rd parties system to take action on market demands.
• Run reports from 3rd parties and dynamic system data to assess hotels status and take action as required.
• Monitor type of booking and cancellation on a regular basis.

Key Competencies:

• Negotiation skills
• Customer focus
• Problem solving
• Interpersonal skills
• Communication skills
• Planning and organizing
• Team work
• Analytical skills
• Influence skills Results driven

Essential Qualifications and Experience:

• Desirable Tourism / Hotel Management degree.
• 5 years experience in the travel or hospitality industry
• 2-3 years experience with contracts negotiation
• Desirable market knowledge
• Desirable understanding of Yield / Revenue theories and techniques
• Excellent English skills (verbal and written)
• Other languages desirable Computer literate
• Must be currently based in UAE

Skills Required

• Strong Communication skills